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Frequently Asked Questions
Q1. Can I book multiple orders at once?
Yes, Multiple orders can be booked at one single time by simply adding them to your shopping cart. However, each order booked is subject to your delivery Pin Code being serviced by our delivery partners.
Q2. What should I do if my order is approved but hasn't been shipped yet?
We usually ship orders 1-2 business days before the delivery date so that they reach you on time. In case your order hasn’t been shipped within this time please contact us through our Contact Us page so that we can look into it.
Q3. Why am I not able to get the product shipped to my location?
Currently, we are only serviceable in and around Mysore, Karnataka. Though It is our future endeavour to service throughout India. However, If you’re in the serviceable region and it still doesn’t support delivery, it may be because of the following reasons:
- You may have entered a wrong PIN Code.
- Our store may have run out of stock for your desired product.
Call us if you need more assistance
Q4. How can I order for large quantities of the product as part of a corporate order?
For corporate requirements, You can write to us at info@mahaveerelectronics.com or call us at +91(821) 4260569.
Q5. How do I know that my order is confirmed?
As soon as you place your order, You would receive an order confirmation mail from us with your order and shipping details
Also, track your order through your ‘My Account’ page when you log into www.mahaveerelectronics.com
Q6. Can I order any number of quantities of a particular item?
Yes, You can order any number of quantities for a particular item. The order limit, however, will be subject to the availability of stock at the time of placing the order
Q7. Can I cancel an order?
Yes, you can cancel or return a home delivery order.
- You can cancel the order but a 2% cancellation charge would be levied which are the charges that bank charges us.
- Once you receive the order you can return it within 2 days from the date of receipt. In case it is defective, damaged, dead on arrival or if the wrong product is delivered.
Q8. Can I return an order at the Mahaveer Electronics store?
Yes, You can return the product at our physical store.
Q9. Is installation offered for products ordered through website?
Installation and demo are offered for certain items by us or through the brand or an authorised service provider. Call us to get more information on installation and demo.